Last Updated: September 19, 2026
This Privacy Policy describes how Steelserieslife collects, uses, and protects your personal information when you visit steelserieslife.my or place an order with us. We are committed to handling your data responsibly and transparently.
Information We Collect
We collect the following categories of information when you interact with our store:
Information you provide directly:
- Full name
- Email address
- Phone number
- Shipping address
- Payment information (processed securely by our payment providers; we do not store full card numbers on our servers)
Information collected automatically:
- IP address
- Browsing history on our site
- Device information (browser type, operating system, device type)
- Cookie data
Information generated through transactions:
- Order and transaction records (items purchased, order value, order date, order status)
How We Use Your Information
| Purpose | Information Used |
|---|---|
| Order processing and shipping | Name, email, phone, shipping address, payment information, transaction records |
| Customer service and after-sales support | Name, email, phone, order and transaction records |
| Website optimization and analytics | IP address, browsing history, device information, cookie data |
We use your contact details to send order confirmations, shipping updates, and respond to your inquiries. We use browsing and device data to understand how visitors use our site so we can improve the shopping experience.
Data Sharing
We share your information only with parties necessary to fulfil your order:
- Payment processors to complete your transaction securely
- Shipping carriers to deliver your order
- Analytics providers to help us understand site performance (in anonymised or aggregated form where possible)
We do not sell your personal information to third parties. We do not share your data with advertisers for their own marketing purposes.
Cookies
Our site uses cookies to remember your cart contents, keep you logged in during a session, and collect anonymous analytics data. You can disable cookies in your browser settings, though some parts of the checkout process may not function correctly without them.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@steelserieslife.my. We will respond to your request within 30 days.
Data Security
We use SSL encryption on all pages where personal information is collected. Payment information is processed through PCI-compliant payment providers. We retain your personal data only as long as necessary to fulfil the purposes described in this policy or as required by law.
Children’s Privacy
Our store is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
Updates to This Policy
If we make material changes to this Privacy Policy, we will post the updated version on this page with a new “Last Updated” date. Your continued use of our site after any changes indicates acceptance of the updated policy.